Sector: Social Care

Location: UK

The challenge

A leading UK social care provider supporting adults with additional needs approached Luminos for strategic market intelligence to inform the positioning of a critical specialist role. The organisation sought clarity across four key areas:

  • How the role is structured and positioned within comparable organisations
  • Availability and profile of the relevant talent pool
  • Career priorities of professionals in this space, including flexibility, progression, and working arrangements
  • Market benchmarking of salary, bonus, and benefits packages

This intelligence was essential to ensure the role was competitive, attractive, and aligned with sector expectations.

What we delivered

We began with a detailed briefing session to understand the client’s objectives and how the insights would be used to support strategic decision-making.

The project was delivered in two distinct phases:

Phase 1 – Market Intelligence & Competitor Benchmarking

We conducted a comprehensive analysis of equivalent roles across peer organisations, mapping structures, responsibilities, and positioning to establish a clear benchmark.

Phase 2 – Talent Pool Engagement & Insight Generation

We held confidential conversations with professionals in the target talent pool to uncover first-hand insights into their motivations, expectations, and decision-making drivers. This qualitative data provided a deeper understanding of what matters most to candidates in this space.

Outcomes

Luminos delivered a detailed, insight-led report that gave the client:

  • A clear view of how similar roles are positioned across the sector
  • A transparent understanding of the available talent pool
  • Evidence-based recommendations for salary, benefits, and working arrangements
  • Actionable insights to support talent attraction, engagement, and retention

This intelligence, unavailable through public sources, enabled the client to make informed decisions about role design and candidate engagement, strengthening their competitive edge in a challenging and specialised market.